Bruce Genter, MD, FACS
215.572.7744

Staff

Tammi Regan - Practice Director

tammiTammi Regan is the Practice Director for Dr. Genter, and came to us from 15 years in the beauty industry. As the owner of several successful day spas, she built her reputation on offering high-end service to her clientele. During that time, she developed an excellent reputation as an international public speaker - running seminars, training programs and lecturing as a successful entrepreneur on the subject of creating and building great teams in the workplace.

Eventually, she sold her day spas and began working in the cosmetic surgery practice setting. Her work for Dr. Genter centers on cultivating a good working environment for the practice staff and managing the financial and human resources end of the practice. “My business background in the beauty business taught me the importance of empowering women and making sure that we offer our patients the personalized care that they so appreciate.”

She likes working behind the scenes, refining the team development that makes a good practice flow smoothly. “Our patients want to know that they’re in a safe, caring environment. They’re going through a positive life change when they come to us and want to feel confident and good about their experience.” Tammi notes that the staff is the embodiment of Dr. Genter’s expertise and caring about patients. “We’re here to assure them and to give them the best we can offer.”

Cristina Hall, Patient Care Coordinator

cristinaCristina Hall is our Patient Care Coordinator. She is here to talk with new patients as they explore their options and assist them with financing, from the day of their initial consultation to their last follow-up visit. She makes sure that all pre-operative paperwork is in order, follows up with phone calls and stays in communication in order to make sure that our patients receive consistently good care throughout their time with us.

Raised in Utah, Cristina graduated from Salt Lake University’s Medical Assisting Program.  Her career began in the practice of two well-known plastic surgeons in Provo, where she spent six years assisting during pre and post-op visits and in the O.R.  Ten years ago, she relocated to Pennsylvania and spent another six years working in a busy plastic surgery office in Blue Bell. 
 
Now, in addition to talking with patients and helping them schedule and plan their procedures, she interacts with those who contact the practice via social media, including Facebook, loveyourlook.com and Dr. Genter’s website.  “This is a wonderful place to work,” she says.  “Dr. Genter is a well known surgeon with a great reputation and he’s a pleasure to work with.  He has a good bedside manner and does thorough and highly informative consultations with his patients. He really wants his patients to understand the procedure they have chosen and the process they can expect.  This means our patients invariably feel very comfortable here.  They respond so positively– as our staff does – to his personable, caring way of interacting.  Our staff is close-knit…it is like working with family here.  It’s a great environment for our patients, just as it is for those of us who work here.”

Jane Verdi, Clinical Coordinator

janeJane Verdi draws upon 28 years of medical experience- most of them in the arena of women's health. A member of the Aesthetic Plastic Surgery Association, she has been Dr. Genter's "right hand" for the past 15 years,certified in all facial fillers and Botox treatments, assisting with minor procedures and completing pre and post operative evaluations. Jane handles the surgical scheduling and prepares patients on what to expect as they heal. She works closely with breast augmentation patients to help them select the perfect size.

A skilled skin rejuvenation specialist, Jane is an expert in facial injections. In fact, local reps have had her give lessons! "Whether I am working with an aesthetic surgery patient, or discussing fillers, it's up to me to put every individual at ease. I never want them sitting at home, wondering or getting anxious. I consider myself a patient, proactive listener- it's the only way to evaluate priorities and deliver superior care." Contact Jane directly with any questions regarding procedures, injections or concerns

Charlot Byck, Medical Aesthetician

charlotCharlot Byck has worked in the plastic surgery office setting for a number of years, holds a degree in psychology and draws from a background in pharmaceutical and medical sales. She is a Medical Esthetician for Dr. Genter, evaluating and providing skin care for patients. Certified to perform laser procedures and medical-grade peels, she is trained to determine the optimal blend of treatments and skin care products for each patient.

"All of our patients want to look better and to feel good about their appearance. Skin is temperamental and my goal is to restore the balance, so that each person I care for attains – and maintains – healthy, beautiful skin."  Charlot enjoys educating patients, teaching them to understand, protect and improve the quality of their skin. "In the 30's, the goal is to maintain the skin; once we are in our 40's, specific problems are noticeable, such as hyperpigmentation, adult acne or skin that is overly sensitive. At every age, a good skin care regimen needs to be tailored to the individual."

She notes that the entire staff has the same philosophy: "Everyone’s so nice here and we all have the same focus – to give our patients the best experience when they're with us. They come first."

Melissa Perlstein, Administrative Assistant

 Melissa Perlstein, Receptionist staffMelissa Perlstein is our staff receptionist, courteously handling phone calls, booking appointments, and answering questions. She will likely be the first person you speak to when you call our office.

Melissa defines her position as being helpful to patients, and says that Dr. Genter’s patients are extremely nice.

She came to us from a background in women’s health, working for years in an Ob-Gyn practice where she developed her understanding of patients and her commitment to providing them with supportive information and service.

“I love working with patients, and want them to feel comfortable here. This is a great place to work, because we all have the same sense of purpose – to make sure each and every person we see has a positive, smooth experience with us. Dr. Genter is a wonderful doctor to work for: he’s a gentleman, with a calming manner and the ability to give generously of his time and respect to his patients and to his staff. We all do our best to go above and beyond, giving our patients the best possible care. That’s what we’re here for.”

 

 

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